Terms of Trade

  1. Terms of Payment
    a/ All prices quoted are in $NZ and exclude GST.
    b/ The method of payment will be detailed at time of Sale unless otherwise arranged.
    c/ That you undertake to pay the account in full on or before the Due Date. In default of such payment, you undertake to pay late payment fees of 2.5% above the base rate charged by the company’s bankers on current overdraft facilities, calculated on a daily basis, on any amount outstanding.
    d/ Unless otherwise specified, the payment of all Goods & Services shall be made no later than 20th month following supply.

  2. Quotation
    a/ Any quote is valid for 30 days from the quoted date.
    b/ Subject to availability at the time of order.

  3. Errors and Omissions
    a/ Clerical errors or omissions of any kind shall be subject to correction

  4. Ownership /General Lien
    a/ That all goods remain the property of Ruakura Motors Tractorparts Ltd until payment is made in full. The Company reserves the right to enter any property to uplift the said goods.

  5. Warranties
    a/ Where applicable, manufacturer’s warranties will attach to the goods.
    b/ The vendor will at its discretion replace, repair or refund any new or rebuilt faulty parts, but only if a claim is made within 3 months of the date of purchase.
    c/ The provisions of clause 5b does not cover damage arising from incorrect fitment, modification or electrical parts.
    d/ Electrical parts are excluded from our general warranty and any electrical goods supplied normally carry a ‘plug in and test’ 24 hour warranty only.
    e/ The above warranty does not apply to complete Tractors or other Machinery.

  6. Returns
    a/ Any claims and disputes are to be made to Ruakura Motors Tractorparts Ltd within 10 working days.
    b/ Goods correctly supplied cannot be returned without the prior consent of the vendor and a restocking fee may be charged.
    c/ Returned goods must be in undamaged, original condition and packaging.
    d/ Specially procured items are non-returnable.

  7. Liability
    a/ Liability is limited to the value of the goods supplied by us.
    b/ No reimbursement whatsoever will be made for any other losses / costs incurred.
    c/ Freight charges are not refundable.

  8. Disclosure of Information
    a/ That under the terms of the Privacy Act (1 July,1993), that you authorise any person or company to provide us with such information as we may require in response to our credit inquiries. That you authorise us to furnish to any third party, details of this application and any subsequent dealings that you may have with us

  9. Overdue Accounts
    a/ All costs and expenses which we may incur recovering outstanding debts from an overdue account shall be paid by the customer, including reasonable solicitor’s fees ,debt agency fees & admin fees.
    b/ Payment of overdue accounts by credit card will incur a 2% Merchant processing fee.